Maximum telecom operators, especially startup telecom operator businesses, face difficulties while offering smooth service to the customers. They want to focus more on customer engagement but can’t execute things properly.
However, to eliminate telecom operator businesses’ difficulties, Ecosmob has built class 4 Softswitch software that can offer you vast capabilities. The Softswitch software is easy to adapt, and a high performative VoIP solution.
What is Softswitch Software?
Softswitch is a type of software that virtually connects or routes telephone calls from one line to another across the internet or a telecom network.
According to layman’s term, a Softswitch is nothing but a software-based gadget. It automatically routes the phone calls using general-purpose networks and servers. It has the same value as a previous physical telephone switchboard. Nowadays, a route calling Softswitch is attracting telecom operators.
Class 4 Softswitch: What does it imply
Class 4 Softswitch is a software that sits at the center of telecommunication networks. It facilitates phone calls connections across different systems or internet-enabled IP lines. Telecom operators can install Class 4 Softswitch software on a server and use VoIP technology for call routing.
Class 4 Softswitch helps to make a substantial leap over traditional hardware-based switching systems. In addition to expanded functionality and cost reduction, this pioneering technology brings about other benefits.
Key features of class 4 Softswitch beneficial for telecom service providers
Here are the robust features of class 4 Softswitch beneficial for telecom providers.
● VoIP Protocol Conversion
● Load Balancing
● Smart Call Routing
● Easy to install
● Simplified User Interface
● Improved Security mechanisms
● Failover
● Call detail records
● Blacklist
● Whitelist
● Analyze traffic volume
● WLR customer
● Improved overall communication
● Budget-friendly routing
● Reliable Communication Process
● And many more to name
Benefits of Class 4 Softswitch solution for the telecom industry
Here are the top 5 key benefits of class 4 Softswitch solution for the telecom industry:
Easy to install
It is easy to install class 4 Softswitch. The installation process does not require to set up the hardware switch with wires, and it also does not require any infrastructure. The VoIP firm that offers your class 4 Softswitch solution does all the installation process in just a single day.
Scalable Carrier Solution
It is effortless to scale up the class 4 Softswitch software. It is possible to scale up the solution quickly and efficiently to support the developing business requirements. As the business sees an improvement, VoIP service providers can help telecom operators enhance class 4 Softswitch’s capacity to handle more current calls.
More reliable
The class 4 Softswitch software can be set up with the switchover and revival. Also, it supports an added investment, and that is worth it. In the case of increased load and failure, the software creates an automated configuration and switch to ensure that the system works with its unlimited potential. As mentioned above, all the processes can be done after VoIP experts complete doing the setup of failover and load balancing.
Flexible to use
The class 4 Softswitch solution comes with a web-based access panel which makes authorities to access it from anywhere. They can locate it whenever and wherever they need. It is not required to be in an office or have a processor to take action on installed software.
Enhanced ROI
Class 4 Softswitch solution eliminates all extra expenses. It decreases the investment, makes smooth management, and supports the system to be more accessible and comfortable. It reduces the operational cost and assists in making better use of available resources. It helps to increase ROI and allows telecom service providers to generate more revenue.
Final thought
Class 4 Softswitch can route the calls across different IP networks. It has several advanced features, including transcoding of the number of concurrent calls, reducing an average time of call routing, billing, protocol, and conversions. It is highly beneficial for telecom industries as it assists them to resolve queries of their customers in no time and enhance customer satisfaction rate.